Effective Date: June 1, 2026
These Terms and Conditions ("Terms") govern your access to and use of the website located at https://craneconsultingsolutions.com (the "Website"), which is owned and operated by Crane Consulting Solutions, LLC ("Company," "we," "our," or "us").
By accessing, browsing, using, or interacting with this Website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree to these Terms, you must immediately discontinue use of the Website.
The Website is provided for informational, educational, marketing, communication, and business advisory purposes related to leadership coaching, business coaching, advisory, operational strategy, executive advisory services, and related professional services.
Nothing contained on the Website constitutes legal, financial, tax, accounting, investment, mental health, or other licensed professional advice.
Your use of this Website, submission of forms, scheduling of consultations, email communications, text messages, or participation in preliminary discussions does not create a client relationship, fiduciary relationship, partnership, joint venture, agency relationship, or professional engagement between you and Crane Consulting Solutions, LLC.
No formal advisory, coaching, or advisory relationship shall exist unless and until a separate written service agreement is executed by both parties.
Crane Consulting Solutions, LLC provides strategic guidance, coaching, leadership development, operational insight, business advisory services, and educational information only.
We do not guarantee any specific results, including but not limited to:
All business decisions, implementation actions, operational changes, and strategic choices remain solely the responsibility of the client or user.
Any testimonials, case studies, examples, or client experiences presented on the Website are illustrative only and are not guarantees of future performance or outcomes.
Individual results will vary significantly based on numerous factors outside our control.
You acknowledge and agree that any reliance upon information, coaching, recommendations, strategies, templates, systems, materials, or communications provided by Crane Consulting Solutions, LLC is done voluntarily and entirely at your own risk.
You assume full responsibility for any business, operational, financial, leadership, organizational, or strategic decisions you make based upon information obtained through the Website or related communications.
All Website content and materials are the exclusive property of Crane Consulting Solutions, LLC or its licensors and are protected by applicable intellectual property laws.
Protected materials include, without limitation:
No content may be copied, reproduced, distributed, republished, uploaded, transmitted, modified, displayed, sold, licensed, exploited, or used for commercial purposes without prior written consent from Crane Consulting Solutions, LLC.
You agree not to:
Crane Consulting Solutions, LLC respects the confidentiality of client communications and proprietary information shared during advisory relationships, subject to applicable law.
Likewise, clients and users agree not to disclose, reproduce, distribute, or misuse proprietary information, systems, materials, methodologies, frameworks, strategies, or confidential business information belonging to Crane Consulting Solutions, LLC.
Confidentiality obligations shall survive termination of any business relationship.
Users and clients agree not to knowingly solicit for employment, engagement, or independent contracting any employee, contractor, consultant, collaborator, or representative of Crane Consulting Solutions, LLC during the course of the business relationship and for a period of twelve (12) months thereafter without prior written consent.
The Website and Company operations may utilize third-party platforms, software, automation systems, CRM systems, artificial intelligence tools, communication providers, analytics tools, scheduling platforms, payment processors, and video conferencing systems, including but not limited to:
Crane Consulting Solutions, LLC is not responsible for interruptions, outages, delays, inaccuracies, security failures, or errors caused by third-party systems or providers.
By communicating with us electronically, including through forms, email, SMS/text messaging, or Website interactions, you consent to receive electronic communications from us.
You agree that all notices, disclosures, agreements, and communications provided electronically satisfy any legal requirement that such communications be in writing.
By providing your telephone number and affirmatively consenting to receive text communications, you agree to receive SMS/text messages from Crane Consulting Solutions, LLC regarding appointments, follow-ups, updates, marketing communications, and related business matters.
Message frequency may vary. Message and data rates may apply.
Consent is not a condition of purchase.
You may opt out at any time by replying STOP to any message.
Certain services offered by Crane Consulting Solutions, LLC may require payment pursuant to separate written agreements, invoices, proposals, or engagement contracts.
Refunds, cancellations, credits, payment schedules, retainers, project fees, and hourly billing arrangements are determined on a case-by-case basis and governed by the applicable client agreement.
Nothing contained on this Website shall be interpreted as creating a universal refund entitlement.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL CONTENT, INFORMATION, SERVICES, MATERIALS, COMMUNICATIONS, AND FUNCTIONALITY ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
CRANE CONSULTING SOLUTIONS, LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
WE DO NOT WARRANT THAT THE WEBSITE WILL OPERATE WITHOUT INTERRUPTION, DELAY, OR ERROR.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRANE CONSULTING SOLUTIONS, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO:
IN ALL CASES, THE TOTAL AGGREGATE LIABILITY OF CRANE CONSULTING SOLUTIONS, LLC SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY THE CLIENT TO CRANE CONSULTING SOLUTIONS, LLC DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to defend, indemnify, and hold harmless Crane Consulting Solutions, LLC and its officers, owners, employees, contractors, affiliates, representatives, successors, and agents from and against any claims, damages, liabilities, losses, expenses, or costs, including reasonable attorneys' fees, arising from:
Crane Consulting Solutions, LLC shall not be liable for delays, interruptions, failures, or damages resulting from causes beyond its reasonable control, including but not limited to:
Any dispute, controversy, or claim arising out of or relating to these Terms, the Website, communications, or services provided by Crane Consulting Solutions, LLC shall be resolved exclusively through final and binding arbitration administered pursuant to the Federal Arbitration Act.
Arbitration shall be conducted in the State of Ohio before a single arbitrator.
The arbitrator shall have exclusive authority to resolve disputes concerning the interpretation, enforceability, or applicability of this arbitration provision.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOTH PARTIES KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A JURY TRIAL IN CONNECTION WITH ANY DISPUTE ARISING OUT OF THESE TERMS OR THE PARTIES' RELATIONSHIP.
All claims must be brought solely in an individual capacity.
No party may participate in any class action, collective action, consolidated action, representative proceeding, or private attorney general action against Crane Consulting Solutions, LLC.
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to conflict of law principles.
Crane Consulting Solutions, LLC reserves the right, in its sole discretion, to suspend, restrict, or terminate access to the Website or services at any time and for any reason without notice.
If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement regarding Website use and supersede all prior discussions, communications, or understandings relating to the Website.
Separate written client agreements shall govern paid advisory or coaching engagements where applicable.
Crane Consulting Solutions, LLC reserves the right to modify these Terms at any time without prior notice.
Continued use of the Website following modifications constitutes acceptance of the revised Terms.
Crane Consulting Solutions, LLC